Orange Cyberdefense, an Orange Group company, is one of the world's leading cyber security services and solutions providers and enjoys 25 years’ experience in the field of global information security, providing products and services for leading organisations in over 160 Countries.
We are building a safer digital society, protecting individual and corporate freedom across geographies.
Working as a Security Engineer
The role of the Security Engineer is to provide second line support and act as an escalation point for our team in our busy Security Operations Centre, providing day to day support for our customers.
It is essential that you can work under pressure and possess excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting.
Your key responsibilities as a Security Engineer will include:
Providing second line support and escalation of helpdesk tickets to our customer base, working to specific SLA’s:
Proactive technical account management for multi-national customers, managing software life cycle and patching and upgrades for customers - implementing valuable security measures on their IT infrastructure
Ensuring that all case related documentation is clear, concise and updated in the Helpdesk/CRM systems
Ensure customer documentation is up-to-date and work with your peers to share information on the customers you are assigned to.
Handling of incidents: you ensure incidents are picked-up and resolved in a timely manner. You engage with the different stakeholders to find a resolution and restore service.
Implementation of changes: you assess and implement changes for our customers within the foreseen SLA’s.
Investigate problems: you identify recurring incidents and ensure these are recorded as problem. You work closely with colleagues and vendors to ensure the problem is investigated, a workaround is applied, and a permanent fix is implemented to prevent further service impact.
Why are we talking to you?
You must have experience with either of the following technologies: Check Point, Cisco ASA / Firepower, Fortinet and/or Palo Alto.
You must have some experience with Pulse Connect Secure (now Ivanti), and/or F5 BigIP LTM/ASM/APM Modules
You must have solid experience in managing big multinational accounts
Strong knowledge of routing protocols is a plus
Solid experience in an IT service role, where you have been required to support and troubleshoot network security environments
Strong communication skills verbally and in writing at all levels
You must have the ability to work as part of a team or independently with minimal supervision
What you can expect from us
Be taken care of - We offer you 32 vacation days (with the option to make it a whopping 37 days with our Benefit Motivation Plan :-)), meal vouchers, eco-cheques, hospitalization and group insurance, company laptop, mobile phone with unlimited use as well as other benefits. So you do not have to worry about a thing!
Never stop learning - We want to be the best in what we do and therefore we provide training, certifications and learning opportunities for every employee so you continuously enrich your skills.
Transparency - Communication is key! So we organize company and team meetings on a regular base so everyone is informed properly.
Do what you love - Enjoy flexibility with offices in Brussels, Antwerp, Ghent & Rotselaar, a variety of events and lots of activities. We spend more time at work then we do at home, that is why it is important that everyone feels at home. And we make sure you do!
Snack to your heart's desire - At Orange Cyberdefense we keep it healthy. So, you can enjoy an assortment of fresh fruit and healthy snacks. For those with an occasionally sugar dip, there are sweet snacks available.
Reputable brand - You will join an internationally, growing company with over 25 years experience in the industry. This makes us experts in what we do. We have an international presence and yet local teams to assist our customers.
The good life ...
Are you interested? Then jump in!
Orange Cyberdefense are equal opportunities employer, welcoming applications from all people, regardless of their race, sex, disability, age, religion, or sexual orientation.
Niveau d'etude: Non precise |
Localité: France / Paris |
Date limite: 2026-04-18
Recrutement de 01 Chargée de communication HSE H/F
ALTERNANCE Chargée de communication HSE H/F
Pays
France
Ville
PARIS LA DEFENSE
Lieu de travail
PLD-TOUR MICHELET(FRA)
Société employeur
TotalEner ...
Niveau d'etude: BAC + 2 |
Localité: France / Pau |
Date limite: 2026-04-18
Recrutement de 01 Chargé d'Opérations Mobilités- H/F
ALTERNANCE - Chargé d'Opérations Mobilités- H/F
Pays
France
Ville
PAU
Lieu de travail
PAU-CSTJF(FRA)
Société employeur
TotalEnerg ...
Niveau d'etude: Non precise |
Localité: France / Paris |
Date limite: 2026-04-18
Recrutement de 01 Chargé de missions RH débutant H/F
Chargé de missions RH débutant H/F
Pays
France
Ville
COURBEVOIE
Lieu de travail
COURBEVOIE(PLD)-COUPOLE(FRA)
Société employeur
TotalEnergies ...
Niveau d'etude: Non precise |
Localité: Italie / ROMA |
Date limite: 2026-04-10
Recrutement de 01 Accountant
Accountant
Pays
Italie
Ville
MILAN
Lieu de travail
MILAN-VIA ROMBON 11(ITA)
Société employeur
AS 24 ITALIA S.R.L.
Domaine
Finance
Type de contrat
CDI
Expérience
Moins d ...
Niveau d'etude: Non precise |
Localité: France / Paris |
Date limite: 2026-04-09
Recrutement de 01 Chargé de Communication Digitale - Débutant H/F
Chargé de Communication Digitale - Débutant H/F
Pays
France
Ville
COURBEVOIE
Lieu de travail
COURBEVOIE(PLD)-COUPOLE(FRA)
Sociét� ...
Niveau d'etude: Non precise |
Localité: Royaume Uni / Kingston Upon Hull |
Date limite: 2026-04-03
Recrutement de 01 Supply chain Operations Planner
Supply chain Operations Planner
Pays
Royaume-Uni
Ville
FERRYBRIDGE
Lieu de travail
FERRYBRIDGE-POTTERY LANE(GBR)
Société employeur
TOTALENERGIES MAR ...
Niveau d'etude: Non precise |
Localité: Soudan / Juba |
Date limite: 2026-03-30
Recrutement de 01 Programme Policy Officer (Head of Access), CST II
remote type
Fully Present
locations
Juba, Soudan
time type
Full time
job requisition id
JR120745
DATE LIMITE DE CANDIDATURE
Niveau d'etude: Non precise |
Localité: Ouganda / Kampala |
Date limite: 2026-03-29
Recrutement de 01 Consultant (Emergency Preparedness and Response) CSTII
Kampala, Ouganda
time type
Full time
job requisition id
JR121201
DATE LIMITE DE CANDIDATURE
Niveau d'etude: Non precise |
Localité: Italie / ROMA |
Date limite: 2026-03-29
Recrutement de 01 Technical Advisor Early Warning Systems
Fully Remote
locations
Rome, Italie
time type
Full time
job requisition id
JR121210
DATE LIMITE DE CANDIDATURE